Land Academy et al Customer Agreement

This is a contract. This Customer Agreement and License Agreement (“Agreement”) accompanies and governs any information, data, reports, education, content, software, tools, integrations, and/or services (collectively, the “Services”) that you are accessing or that are provided by Land Academy.  

“Land Academy” includes Land Academy, House Academy, ParcelFact.com, Offers2Owners.com, CountyWise.com, DealComplete.com, BuWit, Steven Jack Butala, Jill DeWit, and related entities and websites, collectively referred to as “Land Academy,” “we,” “us,” or “Company.” “Customer,” “you,” or “your” means the individual or entity purchasing or using the Services. 

You may purchase (a) Programs (self‑study digital education products), (b) Membership (subscription access to member resources and benefits), (c) Coaching Services (which may be group coaching or 1:1 coaching only if expressly stated in the Order Confirmation), and/or (d) Data Services (usage‑based property data, exports, or credits). Unless otherwise stated at checkout, eligible first‑time purchases include a 14‑day refund window that begins at the time of purchase; refund requests must be submitted in writing within that 14‑day period and are subject to the Refund Policy below. Membership is a 12‑month contractual commitment (“Annual Term”) even if billed monthly; monthly billing is an installment payment plan toward the 12‑month commitment, not a cancel‑anytime month‑to‑month subscription. Membership renews automatically for additional 12‑month terms unless you cancel renewal using the Clear Cancellation Flow described below. Data Services and record exports are non‑refundable once generated or delivered. You agree that we may use account and usage records (logins, webinar registrations, content access, downloads, and export logs) as proof of delivery and acceptance in billing disputes, consistent with common dispute‑evidence expectations. 

By purchasing, enrolling, clicking “I Accept,” checking any required checkbox at checkout, creating an account, accessing the Services, or otherwise using the Services, you agree to all terms and conditions of this Agreement, including any product, pricing, term, and billing information shown in your order confirmation, invoice, receipt, or checkout page (“Order Confirmation”), which is incorporated by reference. If you accept these Terms on behalf of an entity, you represent that you have legal authority to bind that entity. 

This Agreement applies to all entities and delivery methods. It applies to any Services provided to or for or accessed by or heard by or understood by Customer, regardless of delivery method (web portal, downloads, email, live calls, recordings, third‑party platforms, or otherwise).  

Key Subscription Terms Summary (for convenience; the full Agreement controls): The Services may include (Programs (education products), Membership subscriptions, Coaching (individual or group), and/or Data Delivery. Eligible purchases have a 14‑day refund window from the purchase date/time, subject to the Refund Policy below. Membership is a 12‑month contractual commitment (an annual term), even if paid in monthly installments. Unless canceled as described below, Membership renews automatically for additional 12‑month terms at the then‑current rate. Cancellation must follow the “Clear Cancellation Procedure” in this Agreement; cancellation is evidenced by written confirmation from Land Academy. Data and usage charges are non‑refundable once delivered/used. 

Parties, scope, and definitions 

Company. “Land Academy,” “Company,” “we,” “us,” and “our” refers to Land Academy and its affiliated brands and services, including but not limited to House Academy, ParcelFact, Offers2Owners, CountyWise, and BuWit Family of Companies, plus related websites, products, personnel, contractors, and services. 

Customer. “Customer,” “you,” and “your” means the individual or entity purchasing, enrolling in, accessing, or using the Services, and the person accepting these Terms on Customer’s behalf. 

Services. “Services” means any information, data, reports, education content, training materials, software, tools, integrations, community access, webinar access, coaching services (if purchased), and/or professional support resources provided by the Company by any delivery method. 

Order Confirmation. “Order Confirmation” means the receipt, invoice, order page, confirmation email, or payment record that identifies what you purchased, applicable prices, billing cadence, term, and service‑specific terms. The Order Confirmation is incorporated into and governed by this Agreement. 

Programs. “Programs” means self‑study digital educational products (courses, recordings, modules, templates, downloads, written materials). Programs may be one‑time purchases or bundled offerings. 

Membership. “Membership” means subscription access to designated member benefits and platform access, as described at checkout, including access to member resources and, where stated, group calls, member webinars, and community features. 

Coaching Services. “Coaching Services” means (a) group coaching (office hours, group calls, group Q&A) and/or (b) one‑on‑one coaching, consulting, or private advisory sessions only if expressly stated in your Order Confirmation. Coaching Services are not included in Programs or Membership unless explicitly listed. 

Data Services. “Data Services” means usage‑based property data tools, exports, pulls, scrubs, credits, or third‑party data‑integrated services (including records generated at your request). Data Services may incur immediate third‑party vendor costs. 

1. License Grant and Ownership
   Land Academygrants Customer a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services during the Term, solely for Customer’s internal business purposes and only as expressly permitted in this Agreement. The Services and all intellectual property rights therein are owned by Land Academy or its licensors. No ownership rights are granted by this Agreement. Customer acknowledges that the Services are proprietary and a valuable commercial product developed through substantial investment. 
2. PermittedUse 
   Customer may use the Services only within Customer’s own organization by Customer’s own employees/contractors (as applicable) for Customer’s internal business purposes. Customer is responsible for all activity under Customer’s account credentials and for ensuring all authorized users comply with this Agreement. 
3. Restrictions on Use
   Customer shall not, directly or indirectly: (i) disclose, publish, disseminate, reproduce, or redistribute any portion of the Services except as expressly permitted; (ii) permit any third party to use the Services; (iii) resell, relicense, or redistribute the Services; (iv) create derivative products or databases for resale or distribution; (v) share usernames/passwords or permit access outside Customer’s organization; (vi) remove or obscure proprietary notices; (vii) use the Services outside the United States where restricted; (viii) use the Services in violation of law.

Customer agrees not to create or provide educational products, podcasts, broadcasts, publications, consulting, or guidance primarily derived from or substantially copying Land Academy’s content, systems, scripts, templates, or methods, including creating an education program or community that competes with Land Academy, unless Land Academy provides prior written approval. 

1. Compliance, Privacy, Marketing, and Data Restrictions
   Customer shallcomply with all applicable federal, state, and local laws and regulations governing use, storage, and dissemination of data, including privacy and non‑solicitation laws, and shall limit access to consumer information to persons with a need‑to‑know. Customer shall use the Services in a manner that gives due consideration to privacy. 

Customer understands that any data collected has not been collected for or used in credit evaluation and is not intended to be used as a “consumer report” under the Fair Credit Reporting Act. Customer shall not use the Services as a factor in determining eligibility for credit, insurance, employment, licenses, or benefits, or in any manner that would cause the Services to constitute a consumer report. 

1. Account Security and Authorized Use
   Customer is solely responsible formaintaining the confidentiality of usernames and passwords, and Customer shall not permit sharing of credentials. Customer is responsible for all usage and charges incurred through the account, whether or not authorized by Customer, except where prohibited by law. If Customer believes an account is compromised, Customer must notify Land Academy immediately and reset credentials. Failure to disclose a breach or intentionally sharing credentials may result in forfeiture of Services and closure of any or all accounts without notice. 
2. Service Changes and Availability
   Data and feature availability varies by geography and vendor coverage. Land Academy may limit or discontinue provision of Services for locations where collection is discontinued, restricted, or prohibited by law or third‑party providers. Land Academy may modify or discontinue any portion of the Services, develop upgraded versions, change vendors, or change platforms. 

Land Academy may change Membership fees or materially modify included membership features with notice as required by applicable law. Visa and state auto‑renewal laws emphasize clear disclosure and cancellation access, and certain jurisdictions require specific timing/format for fee change notices; Land Academy will provide notices consistent with applicable requirements.  

1. Fees, Billing Authorization, and Taxes
   In consideration of the rights granted,Customer shall pay the fees stated at checkout and in the Order Confirmation. By submitting an order, Customer authorizes Land Academy (and its payment processors) to charge the payment method provided for one‑time charges, membership installment charges, renewals (if not canceled), and usage‑based fees for Data Services initiated by Customer. Fees are exclusive of taxes; Customer is responsible for applicable taxes. 

Land Academy may negotiate special pricing with vendors and contractors. In addition to any membership fees, Customer may pay negotiated rates for usage‑based Services. Some services are paid directly to third parties; Land Academy may also bill Customer directly where applicable. 

If Customer fails to pay any amounts due, the account is delinquent and Land Academy may revoke access to all Services (including education programs and membership access) without refund until brought current. 

1. Digital Delivery,DeemedReceipt, and Evidence of Delivery 
   Programs, memberships, data exports, recordings, templates, and other digital Services are deemed delivered when access is made available to Customer’s account, provided via email, or generated at Customer’s request. Failure to access, view, download, or utilize available materials does not constitute non‑delivery. 

Customer agrees that the following may serve as evidence of delivery, acceptance, and/or use in any billing dispute: checkout acceptance logs, receipts and invoices, login history, portal access logs, webinar registrations/attendance, downloads, data export logs, support communications, and platform usage. Stripe dispute guidance emphasizes presenting the terms accepted at signup, cancellation records, and usage/log evidence in subscription disputes.  

1. Scope of Services; No Coaching Unless Expressly Included
   Unless expresslystated in the Order Confirmation, Programs are self‑study educational products. Coaching, consulting, one‑on‑one advisory services, done‑for‑you services, and individualized advice are not included unless explicitly purchased and listed in the Order Confirmation. Group calls, office hours, webinars, and community discussions (if included) are general educational/support features and are not individualized professional advice. 
2. No Professional Advice; No Guarantee of Results; Customer Responsible for Decisions
   The Services are educational and informational only and are not intended to provide specific commercial, legal, tax, accounting, financial, or investment advice. Customer is solely responsible for due diligence, compliance, pricing, offers, title review, contract review, communications, market selection, funding decisions, and all business decisions. Land Academy does not guarantee profits, deal outcomes, funding, market performance, or business success. Any examples, testimonials, case studies, or earnings references are illustrative only and not promises of results.
3. Term; 12‑Month Commitment; Installment Payments vs Month‑to‑Month
   Theinitial term of this Agreement for Membership subscriptions is twelve (12) months commencing on the date Customer enrolls or as specified in the Order Confirmation (“Annual Term”). Membership is sold as a 12‑month contractual commitment. 

If Customer selects monthly billing, Customer acknowledges that monthly billing is a payment plan (installment payments) for the 12‑month Annual Term and is not a cancel‑anytime month‑to‑month subscription. Customer remains responsible for the full Annual Term commitment once enrollment is completed, subject to the Refund Policy and any applicable early termination/buyout provisions. 

1. Renewal; Non‑Renewal Notice
   After the initial Annual Term, Membership automatically renews for additional successive 12‑month terms at the then‑current rate unless Customer cancels renewal by providing not less than thirty (30) calendar days’ written notice prior to the expiration of the then‑current term, using the Clear Cancellation Procedure below.
2. Billing Pauses
   Any billing pause or courtesy deferral offered by Land Academy is not a cancellation and does not waive the Annual Term commitment. If a pause is granted, Land Academy may extend the term end date accordingly.
3. Clear Cancellation Procedure and Confirmation
   To reduce confusion and ensure clear records, cancellation/non‑renewal must besubmitted through one of the following methods: 

1. Self‑service cancellation (if available within account settings). 

1. Written request by email to support@landacademy.com from the email address on file for the account. 

A valid cancellation request must include Customer’s full name, account email address, and a clear statement requesting cancellation/non‑renewal. Land Academy will send a written confirmation of cancellation and state the effective date.  

Cancellation is effective when processed and confirmed by Land Academy. Customer is responsible for retaining the confirmation as proof of cancellation. If Customer does not receive confirmation within a reasonable period, Customer must follow up with support. 

1. Refund Policy (14 Days)
   Land Academy offers a fourteen (14) calendar day refund period for eligible purchases. To be eligible, Customer mustsubmit a written refund request to support@landacademy.com within 14 days of the purchase date/time and include the Order Confirmation or invoice/order ID. 

Refund eligibility limits: 

1. Refund requests made after the 14‑day window are not eligible. 

1. Renewal payments and installment payments after the 14‑day window are not refundable. 

1. Data Services and usage‑based charges are non‑refundable once records are generated, exported, delivered, or credits consumed (except in the case of Company error preventing delivery). 

1. Third‑party vendor costs, processing fees, taxes, shipping, and other pass‑through costs may be non‑refundable where incurred. 

1. Accounts terminated for abuse, fraud, or policy violations are not eligible for refunds. 

Customer acknowledges that dissatisfaction with educational content, market conditions, business outcomes, or lack of profitability is not grounds for refund outside the 14‑day window. 

1. Data Services and Records (Non‑Refundable After Delivery)Support and Quality Concerns; Cure Process
   Data Services are delivered digitally and often incur immediate vendor costs. Once data is pulled/exported/delivered, the transaction is final and non‑refundable unless the data was not delivered due to Company error. Customer is responsible for verifying filters, geography, and export settings before submitting a data pull. 

If Customer believes Services are not functioning as described, Customer agrees to contact support promptly with sufficient detail to investigate (screenshots, timestamps, device/browser, links). Land Academy may provide reasonable steps to cure access or functionality issues. Failure to report issues within the refund window may be treated as acceptance of delivery and functionality. 

1. Recording and Media Release.By participating in any Land Academy webinar, group call, coaching session, recorded session, community event, testimonial, or similar session that may be recorded, you consent to the recording and capture of your participation, including audio, video, chat messages and transcripts, Q&A, screen shares, and any materials you display or submit (collectively, “Recordings”). You grant Land Academy, its affiliates, successors, assigns, and service providers a worldwide, perpetual, irrevocable, royalty‑free, fully paid, transferable license (with the right to sublicense through multiple tiers) to use, reproduce, edit, adapt, create derivative works from, publish, distribute, publicly display, publicly perform, and otherwise exploit the Recordings, in whole or in part, in any media now known or later developed, for educational, training, marketing, advertising, social media, website, email, sales, and paid promotional purposes. You understand Land Academy may edit Recordings for length, clarity, or format and may use your name, image, voice, likeness, and statements as captured in the Recordings. You waive any right to inspect or approve the Recordings or their use and release Land Academy from any claims for compensation, royalties, or liability arising out of the permitted use of the Recordings. Personal data contained in Recordings will be processed in accordance with Land Academy’s Privacy Policy, and you may request removal of a Recording under Land Academy’s removal policy, subject to reasonable operational, legal, and archival limits. If you do not wish to be recorded or have your participation used as described, you must opt out by contacting support@landacademy.com before the recording begins or by following the Company’s opt‑out procedure; if you opt out, you should not share audio/video/chat participation during recorded portions. 
2. Chargebacks, Disputes, and Suspension
   Customeragrees to contact Land Academy to attempt resolution before initiating a payment dispute with a bank. If Customer initiates a chargeback, Land Academy may suspend access during the investigation and may treat the chargeback as a request to cancel future billing unless otherwise resolved. Land Academy may submit records including checkout consent logs, cancellation records, usage logs, and communications as evidence in disputes. Stripe’s dispute guidance strongly supports presenting agreed terms at signup, cancellation records, and usage/communications evidence in subscription disputes.  
3. Compliance Audits
   Land Academy reserves the right, during normal business hours on reasonable notice, to audit Customer’s compliance with this Agreement. If an auditdetermines breach, Land Academy may terminate and pursue legal remedies. Failure to cooperate may be deemed a material breach. 
4. Disclaimer of Warranties
   THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. LAND ACADEMY MAKES NO REPRESENTATIONS ABOUT ACCURACY, TIMELINESS, RELIABILITY, OR COMPLETENESS OF DATA OR CONTENT, INCLUDING THIRD‑PARTY DATA SOURCES.
5. Limitation of Liability
   LAND ACADEMY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER TO LAND ACADEMY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. LAND ACADEMY SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS OR REVENUE.
6. Indemnification
   Customer agrees to indemnify and hold Land Academy harmless from third‑party claims arising from Customer’s use of Services or breach of this Agreement.
7. Physical Products (If Applicable)
   If physical products are sold, shipping costs, delivery timelines, and claims for shipping damage must be reported promptly and within any stated claim windows. Third‑party shipping terms may govern.
8. Privacy and Data
   Customer acknowledges that Land Academy collects and processes certain personal data (account data, device data, logs, cookies, analytics) to provide Services, prevent fraud, and improve the platform. Customer consents to such processing as described in Land Academy’sPrivacy Policy and any disclosures at checkout. 
9. Governing Law; Venue; Attorneys’ Fees
   This Agreement is governed by Arizona law, and venue is in Arizona courts unless otherwise required by law. The prevailing party is entitled to reasonable attorneys’ fees and costs.
10. Notices
    Notices required under this Agreement shall be sent to the addresses on file or as otherwise specified. Land Academy notices may be delivered electronically to the email address on file.
11. Entire Agreement; Amendment; Severability
    This Agreement and the Order Confirmation constitute the entire agreement. No amendment is effective unless in writing and signed by authorized representatives (or electronically accepted where applicable). If any provision is unenforceable, theremainder remains in effect. 

By accessing the Services and clicking “I Accept” (or equivalent) and/or completing checkout, Customer affirms they are authorized and agree to be bound by all terms of this Agreement. 

Addendum A: Early termination release fee schedule 

Membership subscriptions are a twelve (12) month contractual commitment (an “Annual Contract”) that may be paid either (a) upfront in a single payment or (b) through monthly installments that are installments toward the full Annual Contract value, not a month‑to‑month subscription. If Customer requests early termination of the Annual Contract and Land Academy approves that request, Customer may terminate early by paying an Early Termination Release Fee equal to fifty percent (50%) of the Remaining Balance Due for the Annual Contract at the time the early termination is processed (the “Release Fee”). “Remaining Balance Due” means the unpaid portion of the Annual Contract value for membership access only, calculated as (monthly installment amount × the number of unpaid months remaining in the 12‑month Annual Contract as of the effective termination date), or equivalently (monthly installment amount × 12) minus membership installment payments actually received and applied to that Annual Contract, in each case excluding taxes, chargeback fees, late fees, shipping, and excluding any third‑party/usage‑based charges (including data/record pulls, exports, credits, scrubs, or other pass‑through vendor charges), which remain separately due if incurred. Release Fee calculations are rounded to the nearest cent. Customer’s payment history affects the Remaining Balance Due because any unpaid installment months in the Annual Contract remain part of the Remaining Balance Due; upon payment of the Release Fee (and any other amounts then due), the Release Fee settles and satisfies the remaining membership installment obligation for that Annual Contract and Land Academy will stop future membership installment billing for that Annual Contract, but does not refund or credit prior payments already made for time elapsed or access previously provided.  

If Customer terminates early, the Release Fee equals 50% of the Remaining Balance Due (as defined above), and payment of the Release Fee ends future membership billing but does not refund prior payments. 

Important note: No refunds for prepaid yearly or monthly subscriptions are applicable to any services (unless required by law or expressly agreed in writing). 

 

Release Fee schedule for $250 monthly payment 

Month	Remaining Balance Due	Release Fee (50% of Remaining Balance Due)
1	$3,000.00	$1,500.00
2	$2,750.00	$1,375.00
3	$2,500.00	$1,250.00
4	$2,250.00	$1,125.00
5	$2,000.00	$1,000.00
6	$1,750.00	$875.00
7	$1,500.00	$750.00
8	$1,250.00	$625.00
9	$1,000.00	$500.00
10	$750.00	$375.00
11	$500.00	$250.00
12	$250.00	$125.00

 

Release Fee schedule for $275 monthly payment 

Month	Remaining Balance Due	Release Fee (50% of Remaining Balance Due)
1	$3,300.00	$1,650.00
2	$3,025.00	$1,512.50
3	$2,750.00	$1,375.00
4	$2,475.00	$1,237.50
5	$2,200.00	$1,100.00
6	$1,925.00	$962.50
7	$1,650.00	$825.00
8	$1,375.00	$687.50
9	$1,100.00	$550.00
10	$825.00	$412.50
11	$550.00	$275.00
12	$275.00	$137.50

 

Release Fee schedule for $295 monthly payment 

Month	Remaining Balance Due	Release Fee (50% of Remaining Balance Due)
1	$3,540.00	$1,770.00
2	$3,245.00	$1,622.50
3	$2,950.00	$1,475.00
4	$2,655.00	$1,327.50
5	$2,360.00	$1,180.00
6	$2,065.00	$1,032.50
7	$1,770.00	$885.00
8	$1,475.00	$737.50
9	$1,180.00	$590.00
10	$885.00	$442.50
11	$590.00	$295.00
12	$295.00	$147.50

 

Release Fee schedule for $375 monthly payment 

Month	Remaining Balance Due	Release Fee (50% of Remaining Balance Due)
1	$4,500.00	$2,250.00
2	$4,125.00	$2,062.50
3	$3,750.00	$1,875.00
4	$3,375.00	$1,687.50
5	$3,000.00	$1,500.00
6	$2,625.00	$1,312.50
7	$2,250.00	$1,125.00
8	$1,875.00	$937.50
9	$1,500.00	$750.00
10	$1,125.00	$562.50
11	$750.00	$375.00
12	$375.00	$187.50

 

 Addendum B: Restrictions on Use of Data, Services, and Derivative Products 

Customer acknowledges that the Services, including any data, records, reports, compilations, outputs, or derivative products created using the Services (collectively, “Data”), are proprietary and subject to strict limitations on use. Customer agrees and warrants that neither Customer nor any of its employees, agents, contractors, affiliates, or end users shall use, permit, or facilitate the use of any portion of the Services or Data for the purpose of developing, training, enhancing, or supporting any machine learning models, artificial intelligence systems, automated decision-making tools, rules engines, or similar technologies. 

Without limiting the foregoing, Customer expressly agrees that the Services and Data may not be used in connection with any artificial intelligence or generative AI technologies, platforms, or tools, including but not limited to ChatGPT, Bard, Claude, Gemini, or any other current or future AI systems, whether for training, fine-tuning, input, analysis, or any other purpose. Customer further agrees that it will not upload, transmit, or otherwise expose any portion of the Services or Data to any such systems. 

Customer may not use the Services or Data to create, enhance, or support any competing product, database, model, or service, nor may Customer incorporate the Services or Data into any product or service offered to third parties. Any unauthorized use of the Services or Data in violation of this section shall constitute a material breach of this Agreement and may result in immediate termination of access, without refund, and may subject Customer to additional legal remedies available to Land Academy.