Solving Your Own Problems (CFFL 490)

Solving Your Own Problems (CFFL 490)


Jack Butala:                         Jack Butala with Jill DeWit.

Jill DeWit:                            Hi.

Jack Butala:                         Welcome to the show today. In this episode Jill and I talk about solving your own problems. I can’t wait, actually, to talk about this.

Jill DeWit:                            Oh, I have a lot to say.

Jack Butala:                         This is a Jill show, by the way.

Jill DeWit:                            This is a Jill show.

Jack Butala:                         Hey, before we get into it let’s take a question posted by one of our members on the online community. It’s free.

Jill DeWit:                            Okay. Steve wrote and asked, “Anyone have a marketing template they can share? Getting ready on my first one.” Yay! “I’m under contract to close on my first deal and I want to start pre-marketing the property. It is recommended to systemize, and I’m wondering if anyone has a template that they use they’d be willing to share to speed me along and show me the best ways to organize the property data. Also was wondering if Snagit is the preferred way to do screen captures and any other recommendations on the latest tools for creating ads.”

Jack Butala:                         Go ahead.

Jill DeWit:                            I think that the best template is the one we use in Land Pin.

Jack Butala:                         Exactly. That’s exactly how I was going to answer this.

Jill DeWit:                            This is the reason we set that up. Steve is one of our members and users of Land Pin, so he has access to Land Pin. So Steve, follow that. That’s really what you want to do. It gives you all the different things that you need to make … When you post a property in Land Pin you have to check all the boxes and make sure that you don’t forget to mention power, if there is any, and what kind of access there is and size of the property and your phone number. It’s funny because we laugh. Some of these things you think are so basic, but we’ve all forgot them.

I remember one a while back before we had Land Pin one of our members was real proud. He posted this property and he had put a note there for all his peers to say, “Hey, guys. I’m not getting any calls. Can you guys look at this and let me know what you guys think?” They said, “Yeah, you forgot your phone number.” That’s why he wasn’t getting any calls. Seriously. It was really funny. It’s like, oh, whoops. There’s no way for anybody to reach you to buy your property. Anyway, it’s kind of funny. That’s what I would say. Then use that as a template as you post at other places until … Do you want to explain what’s coming, Jack? Until the future of Land Pin. I’ll fill this in. I’ll let Jack know. Just kidding.

Jack Butala:                         Yeah.

Jill DeWit:                            Right now when you post on Land Pin, with the push of a button it goes to all sorts of social media. There’s like five different ways there, as long as you have accounts and you link your accounts, which is really easy.

Jack Butala:                         Super simple.

Jill DeWit:                            It’ll automatically post at all those places. Okay, check. Then, what’s going to be added later on to Land Pin is all kinds of other things like do you want it on Craigslist? Do you want it on eBay? Do you want it on-

Jack Butala:                         Land And Farm.

Jill DeWit:                            … Land And Farm?

Jack Butala:                         LandWatch.

Jill DeWit:                            All those things. Those things will be added later on.

Jack Butala:                         If, by the way, you are not a member and you’re in the business and you have property you want to sell, on Monday … This show will air on the 23rd, Friday, June 23rd. On Monday or Tuesday next week it will be open to the public and we’ve priced it at half, exactly half of what you would spend as a non-member on LandWatch and Land And Farm.

Jill DeWit:                            Perfect. I want to add one more note, because I had someone-

Jack Butala:                         If you’re a LandInvestors or LandAcademy member it’s always free, unlimited. You can post unlimited property for free.

Jill DeWit:                            I was going to say as a follow-up to the … Now this is like end of the question comment from Jill. I had someone going, “I can’t find your online community. What are you talking about?” You know what, it’s still Success Plant. For folks listening and you’re in the thing and you’re trying to find our online community, go to

Jack Butala:                         You can get through it through LandInvestors. You can get to all of our tools through LandInvestors, but she’s right.

Jill DeWit:                            Thank you.

Jack Butala:                         One thing at a time here, you know.

Jill DeWit:                            Exactly. We’ve only been saying it for … It’s really good. For four months we’ve been trying to make the transition and it hasn’t happened, so it’s coming.

Jack Butala:                         I’m up to my neck in software.

Jill DeWit:                            I know.

Jack Butala:                         Actually, we have a good team in place finally.

Jill DeWit:                            Yes.

Jack Butala:                         We had to hire some people and let some people go, and then hire some people and let some people go. I think we have a real good team in place now.

Jill DeWit:                            Hey, this ties into the topic, and I’ll tell you why in a minute.

Jack Butala:                         Oh, yeah. You got to solve your own problems.

Jill DeWit:                            Yeah.

Jack Butala:                         Hey, and the last question about Snagit, heck yes. I personally use Snagit to screen capture images and manipulate them, as well as videos for selling property and providing virtual assistance instructions and employees and the whole thing. I probably use it, I’m not exaggerating, three to five times a day, maybe 10 on a heavy day.

Jill DeWit:                            Yeah.

Jack Butala:                         Then for Mac users, Jill, I mean, do you use Snagit on Mac too or does Mac have some kind of … Do you know?

Jill DeWit:                            I don’t know.

Jack Butala:                         I understand that Mac comes with a real good screen capture software, but I don’t use Mac and that’s a topic for another day.

Jill DeWit:                            Thank you.

Jack Butala:                         If you have a question or you want to be on the show, reach out to either one of us on Oh, by the way, on this question, one more thing. Since the ’90s I’ve been buying and selling property. If you’re a real estate agent or in this business in any way, you know how bloody difficult it is to post property and how long it takes and you will grow to hate it if you’re like me.

Jill DeWit:                            True, true.

Jack Butala:                         We designed Land Pin … This is not a commercial. This is the truth and I know it’s the truth because people call me and tell me all the time how easy and great it is to load and put property into Land Pin. We designed the back end of it as a user, for you, the user, to input property and make it incredibly simple so that you have a templated scenario. It’s really easy if you’re a member or not just to go on there and look at the quality of the listings of our people and the information that you get and then go to look at the same property on LandWatch or anything else. It’s silly. We really, not joking around, our group does it right. Your template is any property posted on Land Pin. Any other seller’s property, whether it’s Jill and I’s property or anybody’s property.

Jill DeWit:                            Cool.

Jack Butala:                         Today’s topic: solving your own problems. This is the meat of the show.

Jill DeWit:                            When I was coming up with this title I had a longer title originally, which I want to share because really this is the real title. Successful People Solve Their Own Problems. Seriously.

Jack Butala:                         I love it.

Jill DeWit:                            I find myself reminding people this and talking them through this.

Jack Butala:                         This is near and dear to my heart, by the way.

Jill DeWit:                            Oh my gosh. Every single day, whether it’s a staff member, one of our LandInvestor members, a child, all these people-

Jack Butala:                         An employee.

Jill DeWit:                            Staff, yeah. We shouldn’t … Ugh. I should never hear anyone say things like, “I don’t know how. I couldn’t. Where do I find …”

Jack Butala:                         Here’s a few examples that really make steam come out of my ears, and I’m putting that nicely.

Jill DeWit:                            Yeah.

Jack Butala:                         Because I am Italian and I am from Detroit, and we don’t want to ever get to the steam your ears out.

Jill DeWit:                            No, no, no. I’ve seen it.

Jack Butala:                         The microwave doesn’t work.

Jill DeWit:                            I’ve seen it.

Jack Butala:                         That’s an example.

Jill DeWit:                            Oh yeah, that’s true.

Jack Butala:                         We’re out of toner. I fired somebody 11 years ago for that sentence. Really? We’re out of toner? We’re out of employees.

Jill DeWit:                            The shredder’s full.

Jack Butala:                         I mean, these are silly, fun examples of people not solving their own problems, but a more critical example is, “How do I do a mailer?”

Jill DeWit:                            Yeah.

Jack Butala:                         I feel a role play going on.

Jill DeWit:                            Oh, gosh. Here’s the … This is so-

Jack Butala:                         Oh, you’re upset about this too.

Jill DeWit:                            I am. This is a really hot topic for me. Okay, yes. People should not be … Well, I see it all the time in … Well, how about this. Not to throw anybody under the bus, but I get personal emails from people asking dumb questions that they could solve themselves.

Jack Butala:                         I had a professor one time who said, “Hey, there is such thing as a dumb question.”

Jill DeWit:                            There are dumb questions. There are, really.

Jack Butala:                         No, they’re not. They’re lazy questions.

Jill DeWit:                            They’re lazy.

Jack Butala:                         They didn’t look into it themselves first to find out whether or not-

Jill DeWit:                            It’s called YouTube.

Jack Butala:                         … they can do it. They just want to take a shortcut.

Jill DeWit:                            Yeah. Don’t ask me, because you pulled me out of what I was working on now. Now I’m doing it, and I have to … What I do is I send them back to the source.

Jack Butala:                         I’m going to let you vent a little bit, and then we’re going to actually provide a solution.

Jill DeWit:                            Oh, good. Okay, got it.

Jack Butala:                         Because I love when you get like this, because it’s so infrequent.

Jill DeWit:                            You can see me over here, I’m like, “I’m just going to rant.”

Jack Butala:                         You get upset about like six or seven things, Jill, on this planet. This is one of them, so personally I’m really enjoying this show right now.

Jill DeWit:                            It’s just lazy.

Jack Butala:                         I’m watching it.

Jill DeWit:                            It really is laziness. You know what, it’s laziness and it’s not cool to dump it on somebody else because you’re lazy. That’s really what makes me mad. When people say things like, like you said, “How do I do a mailer? Do I use one page or two?” Really? Are we really still talking about that?

Jack Butala:                         Then to even make it worse, sometimes they sneak one in. They try to sneak it in. “Well, you said on the podcast that this and …” and I never said that ever. In fact, it’s diametrically the opposite. It would be like me saying, “Real estate agents earn their fee.” Okay? Would I ever say something like that?

Jill DeWit:                            No.

Jack Butala:                         No.

Jill DeWit:                            Exactly. But there are … Yeah, no. Anyway, there are a few that deserve to be paid agents because they do a good job.

Jack Butala:                         Name one.

Jill DeWit:                            Your sister.

Jack Butala:                         I don’t know that. I bet she’s never staged a house in her life.

Jill DeWit:                            Well, there is that.

Jack Butala:                         I know she’s the master communicator.

Jill DeWit:                            Yeah.

Jack Butala:                         Just an unbelievable communicator, and I think for that, but I really don’t think you should ever get 6, 7, 8%, 10% in a land case-

Jill DeWit:                            That’s a lot.

Jack Butala:                         … for selling a property.

Jill DeWit:                            That’s true. When you didn’t do anything.

Jack Butala:                         10% of $300,000 is 30 grand.

Jill DeWit:                            I know.

Jack Butala:                         6% is almost, what, $18,000. Come on, really?

Jill DeWit:                            I know.

Jack Butala:                         Not 18, but like 12.

Jill DeWit:                            Right. Here’s-

Jack Butala:                         Anyway, that was my rant. Go ahead.

Jill DeWit:                            Okay, there’s your rant. Okay, so my rant is we’ve covered what it is and how it happens and why it happens. So let’s get to the solution. Don’t do it. Take five minutes and think about can you find the solution on your own.

Jack Butala:                         Here’s the takeaway from this whole show: the internet. Jill and I are old enough, or I’m old enough, I should say, to when you had to go to a library and open a book and try to find the solution to something or know somebody who was already an expert at it. Today’s day and age, it’s in your pocket. All the answers-

Jill DeWit:                            It’s true.

Jack Butala:                         … to all the questions that you will ever ask, within reason, are in your pocket right now or in your purse.

Jill DeWit:                            Exactly.

Jack Butala:                         YouTube, I have yet to go on YouTube to find a real life how-to example on how to do something on a computer. I don’t care how sophisticated it is. I mean it.

Jill DeWit:                            I even bet that you could find the silliest things on there, like how to get my kid to complete their chores. I bet there’s a video on there about that.

Jack Butala:                         [crosstalk 00:11:05]

Jill DeWit:                            I bet there’s parenting videos.

Jack Butala:                         I looked up this one because I was in this situation about two years ago. It was called, this is how I taught the kids to do it. Because they wanted an Xbox really bad. I said, “You know what, that’s not how you ask your parents to buy an Xbox. Go on YouTube,” and there were like 25 good examples of how to talk your parents into getting you an Xbox.

Jill DeWit:                            There you go. What we’ve been doing, here’s what we do with our kids, because I can’t fire them. I tried.

Jack Butala:                         I don’t know.

Jill DeWit:                            I tried. No. But with the kids, I have to train them and say, “I don’t know. Why don’t you look it up? I don’t know. Why don’t you look it up?” You get enough of those, and they stop asking. This is what you have to do for yourself. If you find yourself doing this and you’re trying to retrain yourself, you need to catch yourself and go … Because I’ve even done this. You just get lazy. I know I have come to you, Jack, over the years with some little things-

Jack Butala:                         I was just going to say the same thing.

Jill DeWit:                            … and you don’t say, “I don’t know, look it up.” You actually just give me a really not nice, not bad, but you give me a look. I get the look. I’m like, “Whoa, he’s [crosstalk 00:12:13].”

Jack Butala:                         The vast majority of these types of questions, I call them diaper changes. I’ve said it before in the show.

Jill DeWit:                            Sorry.

Jack Butala:                         My mouse doesn’t work. Really. Do I have a computer degree?

Jill DeWit:                            Exactly. Well, do I really need to get up and leave what I’m doing and walk over there and play with it and do everything and all the things that you should be doing?

Jack Butala:                         All I’m going to do is go on to YouTube. Not in the mouse case, but whatever kind of question it is, go on to YouTube or wherever and solve the problem. I’ll save you, listener, a tremendous amount of disappointment. This business that we’re in, and I would venture to say almost every single business, as a business owner involves a tremendous amount of computer work.

Jill DeWit:                            It’s true.

Jack Butala:                         I personally am on a computer dealing with new software, that’s another point, one I make in a second, for probably eight to 10 hours a day. All the people that are incredibly successful at this are either on the phone or on a computer in a dark room by themselves all day.

Jill DeWit:                            Solving their own problems.

Jack Butala:                         It has very, very little to do with real estate and everything to do with … Solving their own problems … everything to do with … We’ve had people in the past who’ve worked with us who are allergic to learning new software in any way. I’m also old enough to remember when there were two or three companies out there that provided a software spreadsheet, and you had to know all three of them to collaborate with anybody on the internet. Now there’s only really one. Go ahead.

Jill DeWit:                            I have a good example of solving our own problems too, by the way, I was going to talk about. Why do you think Land Pin exists? Solving our own problems.

Jack Butala:                         Land Pin?

Jill DeWit:                            Yeah.

Jack Butala:                         Yeah, you know what, Land Pin is a direct result-

Jill DeWit:                            Of solving our own problems.

Jack Butala:                         … of being frustrated as hell with LandWatch.

Jill DeWit:                            Yeah, exactly. We couldn’t get property, it was a pain in the ass, they messed up our account-

Jack Butala:                         We said “hell” and “ass” just now.

Jill DeWit:                            We did. They totally messed up our account. We were so mad, and we said, “You know what, fine. We’re going to make our own thing and watch us, and we’re going to get bigger. Just wait.”

Jack Butala:                         Property gets sold off of Land Pin every day.

Jill DeWit:                            Mm-hmm (affirmative). Exactly. Okay, so that’s solving our own problem. Our online community, solving our own problem. Thank you.

Jack Butala:                         ParcelFact.

Jill DeWit:                            ParcelFact. Oh my gosh.

Jack Butala:                         That was massive problem solving.

Jill DeWit:                            ParcelFact’s huge. Solving our own problems.

Jack Butala:                         If you don’t know this, those of you in the business know this, the up and down. If you have an assessor’s parcel number, an APN for a rural piece of real estate that doesn’t have a physical mailing address, it’s really, really difficult to get GPS property boundaries just to review it to see if you want to buy it. ParcelFact in milliseconds solves that. You can put an APN, the state county APN, which everybody has because when you have a tax bill you have that. It’s in the information on the offer that you send out. You just input it and it solves that problem really, really, inexpensively, actually.

Jill DeWit:                            Yeah. But yeah, so there you go. Those are a bunch of examples of us solving our own problems, and you should too.

Jack Butala:                         You know what, this is like … I didn’t know what we were going to talk about on the show, honestly.

Jill DeWit:                            Like, “Where’s Jill going with this one?”

Jack Butala:                         But this is really important.

Jill DeWit:                            It is, and that’s my thing.

Jack Butala:                         Pretty inefficient to talk to people to find out stuff.

Jill DeWit:                            Think of how-

Jack Butala:                         It’s really efficient to just solve it yourself.

Jill DeWit:                            Well, think about the big people. I mean, come on. How many successful business people out there, they all solve their own problems. They don’t stand there and go … Can you imagine Warren Buffett standing there? Seriously.

Jack Butala:                         Or Bill Gates.

Jill DeWit:                            Right.

Jack Butala:                         What’s the command for …

Jill DeWit:                            Oh my gosh. They solve their own problems. They might be hiring someone to do something or firing someone to get something done, but whatever. You know what I mean.

Jack Butala:                         Join us in another episode where Jack and Jill discuss how to use information, that’s me.

Jill DeWit:                            And inspiration and stuff like this to get my point across, that’s me.

Jack Butala:                         That was really inspirational today.

Jill DeWit:                            Oh, yeah.

Jack Butala:                         To get just about anything you want.

Jill DeWit:                            We use it every day to buy property for half of what it’s worth, then sell it immediately.

Jack Butala:                         You’re not alone in your real estate ambition. Yeah-

Jill DeWit:                            Was that too much?

Jack Butala:                         Yeah.

Jill DeWit:                            Oh, sorry.

Jack Butala:                         On both of our parts. We both have a peeve about that.

Jill DeWit:                            I do. Well, you know, it really sets people apart. That’s-

Jack Butala:                         Well said.

Jill DeWit:                            … the point I want to make. You want to be successful, you need to stand up tall and solve your own problems and don’t complain. So what if it took you six hours to figure it out? You got it, and move on.

Jack Butala:                         That’s about it too, you know. My mom used to have a saying, “Six years from now’s going to be six years from now.” What you do with it between here and then, whether you solve your own problems really is what she was saying.

Jill DeWit:                            Mm-hmm (affirmative).

Jack Butala:                         Or how you spend that time.

Jill DeWit:                            I never liked that saying, I got to tell you.

Jack Butala:                         Why?

Jill DeWit:                            I don’t know. I had a boss that used to say that one and she also used to say, “You can sleep when you’re dead.”

Jack Butala:                         Oh. That’s really silly.

Jill DeWit:                            I know.

Jack Butala:                         Really?

Jill DeWit:                            Yeah.

Jack Butala:                         Was it a sales boss?

Jill DeWit:                            I don’t know. I don’t know.

Jack Butala:                         Was it an airline boss or a sales boss?

Jill DeWit:                            It was a sales boss.

Jack Butala:                         Sleep when you’re dead. Anyway. You are not alone in your real estate ambition.



If you enjoyed the podcast, please review it in iTunes . Reviews are incredibly important for rankings on iTunes. My staff and I read each and every one.

If you have any questions or comments, please feel free to email me directly at

I would like to think it’s entertaining and informative and in the end profitable.

And finally, don’t forget to subscribe to the show on iTunes.